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Convert your reputation into revenue

Be more visible, credible, and insightful - all from a comprehensive online reputation management platform.

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Why care about your online reputation?

88%

of guests trust online reviews just as much as personal recommendations

54%

of guests expect a response to reviews in 7 days

60x

Businesses that respond within an hour are 60 times more successful than those that wait 24 hours

10%

1-star increase in online ratings boosts revenue by 10%

$9000

you lose for every negative review and piece of incorrect information online

REVIEWS

Online review management made easy

  • Manage and respond to all your guests’ reviews from Google, Facebook and 250+ sites for every location

  • Solve guests’ issues, take control of your brand, track and increase Net Promoter Score (NPS)

  • Market your best reviews to social media sites to boost SEO and SEM

Listings

Put business on the map.
Get more guests

  • Create your listings of all locations on Google my business, Facebook, Bing and 50+ sites and be found

  • Automatically update business name, address, and phone number for all locations on 50+ sites to improve SEO and brand consistency

  • Calls, directions, website visits - see how guests and prospects engage with your business on Google

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INSIGHTS

Turn disappointed guests into loyal promoters with AI insights

  • Analyze insights from reviews to turn unstructured data into actionable insights

  • Uncover unique trends, strengths and weaknesses across the guest journey at the corporate and location level

  • Understand the sentiment expressed in customer feedback with Natural Language Processing

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Benchmarking

Beat competition through their guests’ feedback

  • Analyze insights and weaknesses of your competitors’ data on review sites to outshine them

  • Compare sentiment for products and services against industry leaders at a brand, national or local level

  • Measure your competitors’ Net Promoter Score (NPS) and learn what guests love about them

Tailored plans to boost your online reputation

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Here is how ezRepute can help your business!