Why responding to online reviews is so important for salons and spas
Still underestimating the importance of responding to reviews? You won't after reading this.
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- Jun 13
- 2 min
3 reasons why SmartBot is mission critical for Hand & Stone Tyler, TX
Owner of the successful spa shares his top 3 reasons why SmartBot is a must-have for the center's business growth.
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- Jun 6
- 4 min
How to attract new guests to your salon or spa through your online reputation
Optimize your online presence with these key strategies and stand out to potential guests.
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- May 12
- 3 min
Stay on top of guest conversations and never miss important follow-ups with ezConnect Tags
Ensure important guest follow-ups don’t get lost in the crowd with ezConnect Tags
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- May 11
- 3 min
7 tips to reduce no-shows and last-minute cancellations in your salon or spa
Here are 7 easy strategies you can start implementing today to help reduce the number of no-shows and cancellations in your salon or spa.
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- Mar 31
- 2 min
How Skinful Laser Tattoo Removal mastered seamless on-the-go guest communications
Learn how ezConnect helped thriving med spa Skinful Tattoo Removal secure 82% show rate with elevated guest communications.
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- Mar 24
- 5 min
12 awesome text message templates every salon or spa should be using
Add these templates to your ezConnect Saved Responses to save time for staff and keep guests happy.
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- Mar 7
- 2 min
How VIO Med Spa successfully managed cancellations and no-shows with ezConnect
Learn how an award-winning med spa franchise streamlined and elevated its guest communications with ezConnect
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- Feb 17
- 2 min
How ezConnect helped SKIN SENSE bring back lost guests and transform its communications
Learn how award-winning day spa SKIN SENSE leveraged ezConnect’s 2-way messaging to increase guest retention and reduce no-shows.
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- Jan 27
- 4 min
How omnichannel messaging is key to your wellness business success in 2023
Level up your communication game with ezConnect omnichannel messaging
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- Jan 10
- 4 min
Get your front desk actions done easily with Quick Actions
ezConnect Quick Actions can save your staff valuable time with simple shortcuts
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- Dec 9, 2022
- 3 min
Help your front desk collaborate effectively with co-workers
Here’s how ezConnect Private Notes makes effective employee collaboration a breeze
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- Dec 5, 2022
- 4 min
How to leverage MMS in your communication strategy to get results
Utilize ezConnect multimedia messaging to boost guest engagement
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- Nov 9, 2022
- 5 min
Calculating the ROI from your SmartBot
Find out how much you’re saving, and making, in hard dollars with SmartBot’s new ROI calculator.
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- Nov 2, 2022
- 4 min
How to get your staff excited about your AI virtual assistant
Virtual assistants are there to empower your front desk, not replace it. Here's how to help your staff embrace their new AI team member.
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- Nov 1, 2022
- 5 min
Here’s why your AI Bot is smarter than you think
How SmartBot’s advanced human-like capabilities, without any human limitations, can elevate your customer service.
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- Oct 4, 2022
- 5 min
How GENT Cuts and Grooming is mastering business continuity with SmartBot
Premium barbershop owner Michael Boyle shares how SmartBot has reduced reception hours without sacrificing customer service.
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- Jul 25, 2022
- 5 min
Say goodbye to guest frustration with SmartBot-to-human handover
How your chatbot and front desk staff can work together to create the ultimate guest experience.
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- Jun 30, 2022
- 3 min
Streamline your Facebook Messenger Conversations with ezConnect
In this blog post, we explore why your business should connect with guests via Facebook Messenger, and how you can integrate the app
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- May 10, 2022
- 4 min
5 Ways to Promote Your New SmartBot
Here are 5 easy ways to let your guests know your new AI bot is ready and waiting to help them.
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