How your chatbot and front desk staff can work together to create the ultimate guest experience.

In this blog post, we explore why your business should connect with guests via Facebook Messenger, and how you can integrate the app

Here are 5 easy ways to let your guests know your new AI bot is ready and waiting to help them.

Beauty and wellness businesses are struggling to find and retain good employees. Some salons, spas, and fitness centers are looking to...

The famous adage goes, "With great power comes great responsibility." And with greater access to AI comes greater confusion around which...

Insights from our conversation with Polly Denniston, Chief Operations Officer at Sabai Thai - A chain of award-winning day spas.

Wondering how to respond to online reviews? Use our ready-to-use templates to show your guests you value their feedback.

Figuring out how to respond to reviews of your wellness business? Use these tips to respond to positive, negative, and neutral reviews.

Google search ranking is one of the best ways for people to discover your wellness business. Learn how to improve your search ranking to dri

If your wellness business is not on Facebook and WhatsApp, you hold poor engagement and lose new guests. Create a digital presence for your

Following HIPAA guidelines ensures that your medspa can respond to patient reviews effectively while protecting their privacy. Learn how.

Introduction Today’s customers expect brands to deliver fast and timely service, both online and in-person. It is no longer enough for...

How many times have you called a friend or family member only for them to get back to you by text a little later? We're guessing a lot....

Learn how virtual assistants can create a better guest experience via your website, and SMS.

Your staff defines the success of your business. This is especially true when it comes to salons and spas, since 50% of all costs...

How many times have you called a friend or family member, only to have them get back to you by text a little later? We’re guessing a lot.

Along with two-way texting, WhatsApp Business lets companies send transactional messages to their customers.

Learn why employee motivation is a critical aspect of your salon business success and how to boost staff motivation with small wins.

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