Say goodbye to guest frustration with SmartBot-to-human handover
How your chatbot and front desk staff can work together to create the ultimate guest experience.
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Jun 30, 20223 min
Streamline your Facebook Messenger Conversations with ezConnect
In this blog post, we explore why your business should connect with guests via Facebook Messenger, and how you can integrate the app
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May 10, 20224 min
5 Ways to Promote Your New SmartBot
Here are 5 easy ways to let your guests know your new AI bot is ready and waiting to help them.
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Apr 28, 20223 min
How Integrated Virtual Assistants will Elevate the Salons of the Future
Beauty and wellness businesses are struggling to find and retain good employees. Some salons, spas, and fitness centers are looking to...
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Mar 29, 20224 min
Transform Your Operations and Guest Journey with Simplified.io
The famous adage goes, "With great power comes great responsibility." And with greater access to AI comes greater confusion around which...
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Mar 25, 20223 min
How Sabai Thai tackled operational challenges with SmartBot
Insights from our conversation with Polly Denniston, Chief Operations Officer at Sabai Thai - A chain of award-winning day spas.
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Feb 23, 20224 min
15 powerful templates your salon or spa can use to respond to online reviews
Wondering how to respond to online reviews? Use our ready-to-use templates to show your guests you value their feedback.
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Feb 23, 20227 min
How Responding to Online Reviews Can Help Your Business Build a Stellar Reputation
Figuring out how to respond to reviews of your wellness business? Use these tips to respond to positive, negative, and neutral reviews.
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Feb 17, 20227 min
How to Secure the Top Position on Google Search Without Spending a Dime
Google search ranking is one of the best ways for people to discover your wellness business. Learn how to improve your search ranking to dri
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Jan 31, 20226 min
How to Amplify Digital Presence of your Wellness Business
If your wellness business is not on Facebook and WhatsApp, you hold poor engagement and lose new guests. Create a digital presence for your
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Jan 13, 20226 min
How to Respond to Your Medspa’s Reviews in Compliance with HIPAA Guidelines
Following HIPAA guidelines ensures that your medspa can respond to patient reviews effectively while protecting their privacy. Learn how.
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Dec 14, 20213 min
How Chatbots Increase Revenue and Stickiness for Your Business
Introduction Today’s customers expect brands to deliver fast and timely service, both online and in-person. It is no longer enough for...
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Oct 13, 20214 min
3 Strategies to get more customers communicate with you on WhatsApp
How many times have you called a friend or family member only for them to get back to you by text a little later? We're guessing a lot....
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Aug 10, 20213 min
Top 5 benefits of AI virtual assistants for your salon or spa
Learn how virtual assistants can create a better guest experience via your website, and SMS.
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Jul 28, 20213 min
Step up your performance management with goals that translate into business success
Your staff defines the success of your business. This is especially true when it comes to salons and spas, since 50% of all costs...
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Jul 20, 20213 min
You are losing business if your customers can’t text you!
How many times have you called a friend or family member, only to have them get back to you by text a little later? We’re guessing a lot.
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Jul 8, 20213 min
Communicate with your guest on WhatsApp
Along with two-way texting, WhatsApp Business lets companies send transactional messages to their customers.
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Jun 28, 20213 min
Keep Your Staff Motivated and Engaged by Celebrating Small Wins
Learn why employee motivation is a critical aspect of your salon business success and how to boost staff motivation with small wins.
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Jun 1, 20212 min
Unlock the power of real-time data insights for your beauty & wellness business
ezPulse, small wins, staff motivation, employee motivation, employee engagement, employee satisfaction, meaningful work
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